Motorcycle Auctions Melbourne (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Vehicle details
• Auction registration information
• Billing or payment information (where applicable)
• Any information you provide through contact forms or email correspondence

We may also automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our website
• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Respond to enquiries
• Register you for auctions
• Process transactions
• Communicate auction updates
• Improve our website and services
• Send marketing communications (only where permitted or with your consent)
• Comply with legal obligations

3. Cookies

Our website uses cookies and similar technologies to improve your browsing experience and analyse website traffic.

You can disable cookies through your browser settings, although some features of the website may not function correctly.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who assist us with:

• Website hosting
• Payment processing
• Email communications
• Marketing services
• Analytics providers
• Legal or regulatory authorities where required by law

These providers are required to protect your information and use it only for authorised purposes.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure using appropriate technical and organisational security measures.

While we strive to protect your information, no method of internet transmission is completely secure.

6. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

7. Access and Correction

You may request access to the personal information we hold about you or request corrections if it is inaccurate or incomplete.

To make a request, please contact us using the details below.

8. Marketing Communications

If you subscribe to our mailing list, we may occasionally send you updates, promotions, or auction information.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us through the contact form available on our website.

We will respond to privacy-related enquiries as soon as reasonably practicable.